Effective Date: January 1, 2025
Operated by: Reaction Wellness Ltd. (Reg. No. 516079506), Sapir 7, Herzeliya, Israel

These Money‑Back Guarantee Rules are in addition to any refund rights granted by applicable law. If you subscribed to Move Club via our website and the money‑back option was presented at checkout, you may be eligible for a refund under the conditions below.

I. Eligibility for Money‑Back Guarantee

To qualify for a refund under our Money‑Back Guarantee, all of the following must be true:

1. Timing.

   • You submit a refund request within 30 days of your initial subscription purchase and before the end of your current paid term.

2. Program Participation.

   • You have joined Move Club on the Reaction Club app and actively synced your step data.

   • You have met your daily step goal on at least 2 days out of a consecutive 7‑day period within the first 30 days after purchase.

3. Proof of Participation.

   • You provide screenshots from the Reaction Club app showing:

     • Your account is active and you have completed the required 7‑day window; and

     • You met your daily step goal on at least 2 distinct days during that period.

We will review your submission and notify you by email whether your refund is approved.

II. How to Submit a Refund Request

1. Email us hello@reaction‑club.com

2. Subject line: “Move Club Money‑Back Request”

3. Include in your message:

   • Your full name and registered email address

   • Date of subscription purchase

   • Screenshots or logs proving you synced steps

4. Send your request within 30 days of your purchase and before the next renewal date.

III. General Refund Rules

• Non‑Guaranteed Refunds. If you do not meet ALL Money‑Back Guarantee criteria above, subscription fees are non‑refundable and non‑exchangeable, except as required by law.

• Case‑by‑Case Consideration. We may, at our sole discretion, grant refunds outside this guarantee for exceptional circumstances.

• Expired Subscriptions. Refunds can only be requested during an active subscription period. If your subscription expires before you request a refund, we cannot refund you.

IV. Consumer Rights & Legal Disclaimers

1. EEA/UK/Switzerland Consumers.
   You have the right to withdraw from your subscription within 14 days of purchase under EU law. Because Move Club is a digital service supplied immediately, you expressly consent to immediate performance and waive the right to a full refund beyond our Money‑Back Guarantee. If you do exercise withdrawal, we will deduct from your refund an amount proportionate to the service you received up to the withdrawal date.

2. U.S. State Law.
   Residents of states that grant a cooling‑off period (e.g., California, Connecticut) may cancel within the statutory period (typically three business days) for a full refund of any amounts paid.

3. No Other Guarantees.
   This Money‑Back Guarantee applies only to the specific conditions described herein. All other refund requests follow our General Refund Rules above.

V. Policy Precedence & Updates

• In the event of any conflict between this Money‑Back Guarantee and other policies, this document governs with respect to refund eligibility.

• We may update this policy at any time; material changes will be notified by email or in‑app notice at least 14 days before they take effect.

If you have any questions about this Money‑Back Guarantee, please email hello@reaction‑club.com